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Privacy Policy

Last updated: September 30, 2026

Deenidz Smart Technologies (Pvt) Ltd ("Deenidz," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have — whether you're browsing our website or using our services.

1. Information We Collect

We collect information in the following ways:

  • Information you provide directly — such as your name, company name, email address, phone number, and message when you submit our contact form or otherwise reach out to us (by email, phone, or WhatsApp).
  • Information collected automatically — such as your IP address, browser type, device type, pages visited, and referring website, collected via cookies and similar technologies when you browse our site.
  • Information from third-party tools — our website uses Google Analytics (via Google Tag Manager) to understand how visitors use our site, and Web3Forms and hCaptcha to process and protect contact form submissions. These providers may collect limited technical information as described in their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Communicate with you about your account, projects, or support requests
  • Improve our website, services, and customer experience
  • Understand website traffic and usage patterns through analytics
  • Protect our website and contact form against spam and abuse
  • Comply with legal obligations where applicable

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to support analytics (Google Analytics, via Google Tag Manager). When you first visit our site, you'll see a banner asking whether you'd like to accept or decline non-essential cookies. Declining does not affect your ability to browse the site or contact us — it only limits analytics tracking. You can change your preference at any time by clearing your browser's local storage for this site and reloading the page.

4. Third-Party Services

We rely on a small number of trusted third-party services to run our website and contact form:

  • Web3Forms — processes and delivers contact form submissions to our inbox.
  • hCaptcha — helps verify that form submissions come from real people, not automated bots.
  • Google Tag Manager & Google Analytics — help us understand how visitors use our site.
  • Microsoft 365 — our business email and productivity platform, used to store and respond to the messages you send us.

Each of these providers has its own privacy policy governing how they handle data, and we encourage you to review them if you'd like more detail.

5. Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry, maintain our business records, and comply with legal obligations. Analytics data is retained according to Google Analytics' standard retention settings.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) connections across our entire website and spam/bot protection on our contact form. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information held by us. To make such a request, please contact us using the details below.

8. Children's Privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: